Privacy Policy

1. General Information and Who We Are

This Privacy Policy (“Policy”) explains how HOLYDEEDS INC (“HolyDeeds”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you visit our website https://holydeeds.com, download and use the HOLYDEEDS mobile application (the “App”), or engage with any of our services.

HOLYDEEDS INC is a Florida Profit Corporation, registered under document number P25000025726, with its principal office at:
• USA (Headquarters): 20900 NE 30th Ave, Suite 200, Aventura, FL 33180
• Lithuania: Aukštaicių str. 7, Vilnius, Lithuania
• United Kingdom: 128 City Road, EC1V 2NX, London, United Kingdom

We comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, US privacy laws (including COPPA, CCPA where applicable), and other international data protection standards.

For privacy questions, contact us at privacy@holydeeds.com.

2. What Personal Data We Collect

a) Information You Provide
• Name, email, phone number, postal address
• Account login details and profile information
• Billing and shipping details for merchandise orders
• Payment or donation information (processed by secure third parties; we do not store card details)
• Event registration details
• Identity verification data (where required by law, e.g., AML/KYC)
• Content submitted via forms, support, or in-app interactions

b) Automatically Collected Data
• IP address, device type, operating system, and browser information
• App usage interactions, logs, crash reports
• Cookies and similar technologies (see our [Cookie Policy])

c) Mobile App Permissions
To enable specific features, the App may request access to:
• Camera & Microphone – to enable video/voice conversations with the AI Cardinal avatar.
• Push Notifications – to send event reminders, updates, or confirmations.
• Calendar Access (optional) – to add events directly to your device calendar.
• Device Storage – to save receipts, settings, or tickets.

Permissions are optional and can be managed in your device settings.

3. Legal Basis for Processing

We process your personal data under the following legal bases:
• Consent – for marketing, newsletters, or optional cookies.
• Contractual necessity – to process purchases, donations, or event registrations.
• Legal obligation – compliance with financial, anti-fraud, and AML requirements.
• Legitimate interests – improving services, preventing fraud, and securing the platform (balanced with your rights).

4. How We Use Your Data

We use your data to:
• Fulfill merchandise orders and deliver event tickets
• Process and confirm donations
• Provide customer support and respond to inquiries
• Enable private AI Cardinal interactions (video, voice, chat)
• Improve services and ensure platform security
• Send newsletters or marketing communications (only with your consent)
• Comply with legal and regulatory requirements

5. AI Cardinal Conversations

• Conversations with the AI Cardinal avatar are private.
• By default, we do not record or permanently store your conversations.
• Where anonymized processing by third-party AI services is necessary, data is handled under strict confidentiality and never used for advertising or profiling.
• If you choose to save conversations, they may be linked to your account.
• You may request deletion of any stored conversation data at any time.


6. Sharing of Data

We may share personal data only as necessary with:
• Payment providers (e.g., Stripe, PayPal, banks)
• Delivery and logistics partners for merchandise
• Event organizers and cultural/faith partners for registrations
• IT and analytics service providers (under contractual safeguards)
• Regulators or law enforcement when legally required

We never sell or rent your personal data.

7. Data Retention

We retain data only as long as necessary for the purposes described:
• Account data → while your account remains active
• Purchases & donations → for legal/tax obligations (typically 5–7 years)
• Event registrations → until event and settlement obligations are complete
• Marketing data → until you withdraw consent

After retention periods, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:
• Access, correct, or delete your personal data
• Restrict or object to processing
• Withdraw consent at any time
• Receive your data in portable format
• Lodge a complaint with your local data protection authority

Account & Data Deletion

You may delete your account and all personal data directly in the App or by contacting privacy@holydeeds.com.

9. Children’s Privacy

Our services are not directed at children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us to request deletion.

10. Data Security

We use encryption, secure servers, and access controls to protect your data. While we take strong measures, no system is completely secure.

11. International Transfers

Your data may be processed outside your country of residence. We apply safeguards such as Standard Contractual Clauses (SCCs) to ensure equivalent protection under EU/UK law.

12. Third-Party Links

The Website and App may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.

13. App Store & Google Play Disclosures

In compliance with Apple App Store and Google Play requirements:
• We collect Contact Info, Financial Info, Identifiers, Usage Data, Purchases, Diagnostics, and (optionally) User Content.
• Data is used for App Functionality, Account Management, Purchases/Donations, Event Registration, Analytics, Customer Support, and Marketing (with consent).
• Conversations with the AI Cardinal are private and not stored unless you explicitly choose to save them.
• We do not track users across third-party apps or websites.
• We do not sell personal data.

14. Updates to This Policy

We may update this Policy from time to time. Updates will be posted on our Website and App with a revised “Last updated” date.

15. Contact Us

HOLYDEEDS INC
20900 NE 30th Ave, Suite 200, Aventura, FL 33180, USA
Email: privacy@holydeeds.com
Website: https://holydeeds.com