PRIVACY POLICY
General Information and Who We Are
This Privacy Policy (“Policy”) describes how HOLYDEEDS LTD (“HolyDeeds”, “we”, “us”, or “our”) processes your personal data when you visit or interact with our website https://holydeeds.com (the “Website”) or use any of our services.
HOLYDEEDS LTD is a company incorporated in England and Wales (company number 16360708), with its registered office at 128 City Road, EC1V 2NX, London, United Kingdom, and additional offices in:
• Lithuania – Aukštaicių str. 7, Vilnius
• United States – 20900 NE 30th Ave, Ste 200, Aventura, USA
• Poland – Frederyka Chopina 7/23, Lublin
We are committed to protecting your personal data and complying with applicable laws, including the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other relevant data protection laws.
If you have any questions, please contact us at: [email protected]
What Personal Data We Collect
We may collect the following types of personal information:
a) Information You Provide:
• Full name, email, postal address, and phone number
• Billing/shipping details for purchases
• Payment details (via third-party processors)
• Identity verification data (where applicable)
• Donation records and charity preferences
• Information submitted via contact forms or customer service
b) Automatically Collected Data:
• IP address, browser type, device information
• Website interaction data (e.g., pages visited, clickstreams)
• Cookies and similar technologies (see our [Cookie Policy])
Legal Basis for Processing
We rely on the following lawful bases to process your personal data:
Consent – for marketing communications or non-essential cookies.
Contractual necessity – to process purchases, ticketing, and donation requests.
Legal obligation – compliance with tax, anti-fraud, and AML regulations.
Legitimate interests – improving our platform, securing services, and managing client relationships (balanced with your rights).
How We Use Your Data
We process your personal data for the following purposes:
- To fulfill your orders for digital/physical goods and event tickets
- To manage and confirm charitable donations
- To provide customer service and communicate with you
- To comply with legal requirements and financial regulations
- To protect our platform from misuse or fraud
- To send you newsletters or marketing (only with your consent)
You can unsubscribe from marketing at any time via the link in our emails or by contacting us.
Sharing of Data
We may share your data with:
- Payment providers, delivery partners, and customer support services
- Event organizers, artists, or charitable partners (only when necessary)
- Regulatory authorities where legally required
- Third-party analytics and IT service providers under appropriate agreements
We do not sell or rent your data to third parties.
Data Security
We apply technical and organizational measures to protect your personal data, including encryption, secure server infrastructure, and limited access controls. Despite these safeguards, no system is 100% secure.
International Transfers
As a global organization, your personal data may be processed outside your country of residence. When this occurs:
- We implement Standard Contractual Clauses (SCCs) or other approved safeguards.
- We ensure that your data receives a level of protection equivalent to the UK/EU.
Your Rights
You have the following rights under the UK/EU GDPR:
Access – obtain a copy of your personal data
Rectification – correct inaccuracies in your data
Erasure – request deletion of your data (“right to be forgotten”)
Restriction – limit how we process your data
Portability – receive your data in a usable format
Withdraw consent – for any processing based on consent
Object – to processing based on our legitimate interests
To exercise your rights, contact us at [email protected]. You may also lodge a complaint with your data protection authority (e.g., the UK ICO at www.ico.org.uk).
Third-Party Links
Our Website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.
Contact Information
HOLYDEEDS LTD
128 City Road, EC1V 2NX, London, United Kingdom
Email: [email protected]
Website: https://holydeeds.com